Guide questions
Find answers to all your questions about our tour guide services. From booking procedures to guide expertise and customization options, our FAQ section covers everything you need to know. Get clear, concise information to make your journey planning smooth and stress-free.
What qualifications do your guides have?
Our guides are certified professionals with extensive experience and in-depth knowledge of their specific regions.
How are your guides selected?
We carefully select our guides based on their expertise, local knowledge, communication skills, and passion for creating memorable experiences.
Can I meet my guide before the tour?
Yes, you can communicate with your guide prior to the tour to discuss details and ask questions.
Do the guides speak my language?
Many of our guides are multilingual. During booking, you can request a guide who speaks your preferred language.
Are the guides local to the area?
Yes, most of our guides are locals with a deep understanding of the area’s culture, history, and hidden gems.
Can I request a specific guide?
If you've had a great experience with a guide before or have someone in mind, you can request them, subject to availability.
What should I expect from my guide during the tour?
Your guide will provide insights, assist with logistics, share fascinating stories, and ensure a safe and enjoyable experience.
Are your guides trained in first aid or emergencies?
Yes, many of our guides are trained in basic first aid and know how to handle emergencies.
How can I give feedback about my guide?
After your tour, you can leave a review or share feedback through our platform to help us maintain quality.
Can guides accommodate special requests or needs?
Our guides are happy to accommodate special requests, such as accessibility needs or dietary preferences, whenever possible.
What happens if my guide is unavailable on the tour date?
In rare cases of unavailability, we will assign an equally qualified guide and inform you in advance.
Do guides provide transportation?
Some guides offer transportation services, while others work with local operators. Check the guide's details when booking.
How do I tip my guide?
Tipping is appreciated but not mandatory. You can tip directly in cash or through our platform, depending on your preference.
Can I hire a guide for multiple days?
Yes, you can book guides for multiple days. Let us know your plans, and we’ll assist with extended bookings.
Are guides insured?
Our guides are covered under professional liability insurance to ensure your safety and peace of mind during the tour.